Effective Communications 101 Quiz

1. Communications is defined as:

10. This is not conveyed easily through technology:

2. The five key elements of communication are:

3. This gives information regarding your understanding, positive or negative, it can help inform future decisions

4. Key elements to proper feedback are:

5. Active listening involves these aspects:

6. Passive-Aggressive communications can be defined as:

7. Taking account for own’s feelings or beliefs in their communications is called

8. Body Language makes up this much of the communications received:

9. Though great for detailed instructions, this communications channel can be overused: